If you have employees then you need to invest in them today (and every day). They are often the first contact with YOUR customers and can make or break a company. Your best defense? Treat them like GOLD. Make the feel important. Give them a feeling of autonomy. Allow them to make decisions.
Here are three tips to invest in your employees:
1. Provide your people with the skills they need to do the job properly. Don’t just give them an hour training and then let them loose on your customers (and other staff). And make it ongoing. Promoting a culture of learning will let your staff know you care about their growth as much as that of your company. Check out these TEN Employee Training Tips from Dunn & Bradstreet Small Business Solutions http://smallbusiness.dnb.com/human-resources/careers-job-training/1465-1.html
2. Ask Employees for feedback. Asking employees for their input on ways to improve your company and its operations will elicit surprising results. If they truly on “the front lines,” it is likely they know best what works and what doesn’t. Remember an empowered employee feels more loyalty to a company and 99% of the time will do a better job than you even imagined or hired them to do.
3. Find ways to increase the quality of life at work for your employees. If their quality of life at work increased, their overall life satisfaction increases. They become better employees and turnover is less likely. Turnover costs companys billions of dollars a year. And most employees state that they leave because of job disatisfaction. Find out what they love about their jobs and what they don’t love. Creat opportunities that allow them to do more of what they love and those things that they are not particularly fond of doing become less of a chore.
People want to please. They want to improve and mostly they want to feel important.
If you hire right, make your employees feel important and give them the recognition they deserve for a job well done, you will find your company thrive even in the worst of times.
Today is also:
Cotton Candy Day
Also on this Date:
In 1498 Christopher Columbus discovered island of Trinidad
In 1774 Joseph Priestley discovered oxygen
In 1790 The US Patent Office opened
In 1893 Henry Perky patented shredded wheat
In 1922 18-year-old Ralph Samuelson rode world’s 1st water skis
In 1965 Cigarette Ads banned on British TV
In 1981 Arnette Hubbard installed as 1st woman president of National Bar Association
While you are thinking about ways to promote your business, check out Quirky Marketing Calendar ~ How to Use Zany and Non-traditional Holidays to Promote Your Business 365 Days a Year for More great marketing ideas.
*NEW
