Make appointments to visit customers this week and make sure you call and confirm those appointments. No matter what service business you are in, if you are not confirming appointments you may be losing business. Busy customers and clients often double book (they don’t have their calendar handy) or they have to rush off to another meeting. Confirming your appointments at least the day before you will notice less wasted time, more productivity –and increased sales.Check out the Customer Service Week Website for tips on how to plan a successful customer service week at work!
Read my article Creating a Customer Centric Culture
Today is also:
Ten-Four Day
Child Health Day
Improve Your Office Day
World Habitat Day
